Privacy Policy

1. Data Controller

This website is managed by Bazinga Agency SRL, headquartered at Avenue Henri de Brouckère 66 box 2, 1160 Auderghem (Brussels), Belgium. Company number: BE0652901159.

2. Personal data collected

• Full name
• Postal address
• Email address
• Phone number
• IP address
• Payment details

Data is collected through the contact form and the online ordering system.

3. Purposes of processing

• Order processing
• Invoicing
• Customer support
• Website security
• Statistical analysis

4. Legal basis

• Performance of a contract
• Consent (contact form)
• Legal obligation (accounting)
• Legitimate interest (security and service improvement)

5. Data sharing

• WooPayments and Klarna for payment processing
• OVH for hosting
• Delivery companies

6. Transfers outside the EU

We use Google Analytics, which may involve data transfers outside the EU. Appropriate safeguards are in place.

7. Data retention

• Customer data: 3 years after last interaction
• Invoicing data: 7 years

8. Security measures

• SSL encryption (HTTPS)
• Restricted access
• Secure passwords

9. User rights

• Right of access, rectification, and deletion
• Right to restrict or object to processing
• Right to lodge a complaint with the Data Protection Authority: www.dataprotectionauthority.be

10. Cookies

No marketing cookies or cookie banner are used. Google Analytics is used for anonymous statistics only.

11. Third-party services

This site includes content from YouTube and Google Maps, which may use third-party cookies.

12. Contact

For questions about your personal data, contact us at: hello@sobooth.com